Privacy Policy

Effective Date: 01.12.2024
Explorely ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our travel mobile application ("App").
By using our App, you agree to the practices outlined in this policy. If you do not agree with this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
a. Personal Information

• Name, email address and profile photo.

b. Location Information

• Real-time location data to provide personalized recommendations, route planning, and nearby attractions.

• Travel history and preferences.

c. Device and Usage Data

• IP address, device type, operating system, and unique device identifiers.

• Usage statistics, crash reports, and diagnostic data.

2. How We Use Your Information
We use your information for the following purposes:​

• To provide personalized travel recommendations and itineraries.

• To improve and optimize the App, including troubleshooting and analyzing user behavior.

• To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

• Service Providers: Travel agencies, airlines, hotels, and other partners to fulfill bookings and services.

• Third-Party Vendors: Payment processors, analytics providers, and cloud storage services.

• Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

• Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.

4. Your Choices and Rights
a. Managing Your Information

• You can view and edit your personal data in the App’s settings.

• You may delete your account and associated data by contacting us at adrien@explorely.app.

b. Marketing Preferences

• You can opt out of marketing communications via the unsubscribe link in emails or through the App settings.

c. Privacy Rights
Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your data.

• Request correction or deletion of your data.

• Restrict or object to data processing.

• File a complaint with a data protection authority.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies independently.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our App is not intended for individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on the App and updating the "Effective Date." Please review it regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Explorely Support Team
Email: adrien@explorely.app